Dragon Storm Fantasy

💰 Refund Policy

Refund Policy for Dragon Storm Fantasy

Greetings, Hero of the Storm! Every rune, every diamond, every dragon-bound deal on our website is forged in the flames of destiny. To ensure fairness across the realms and protect the harmony of the in-game economy, we ask all warriors to review our refund policy before making any purchases.

🔥 The Nature of Digital Purchases

All purchases made through our website—including diamonds, mounts, costumes, VIP subscriptions, battle passes, or other digital goods—are final and non-refundable once delivered to your account. Each transaction is bound by the magical seal of confirmation, so be sure to double-check your choices before you click “Buy.”

⚠️ When Refunds Are Not Possible

In order to maintain a fair battleground for all players, we do not provide refunds under the following conditions:

You changed your mind after purchase
You bought the wrong item or amount of currency
You’re dissatisfied with in-game rewards or event results
Your device isn’t compatible or experiences lag during gameplay
You didn’t notice that content was time-limited or event-based
You were banned or restricted due to violation of game rules
You forgot to apply a code, bonus, or promotional offer

✅ When a Refund May Be Considered

We understand that even in a world of dragons, glitches can happen. Refunds may be considered in rare and exceptional situations, including:

Double payment or accidental repeat transactions
Technical errors preventing delivery of purchased content
Purchase of content no longer available or removed in error
Unauthorized transactions caused by proven account compromise

If you encounter such an issue, our support team is ready to assist you. Investigations will be conducted thoroughly, and refund eligibility will be determined at our sole discretion.

📨 How to Request a Refund

To submit a refund request, please contact our support squad with the following:

Your in-game username and server
Details of the purchase (item name, date, and amount)
Proof of payment or transaction ID
A description of the issue or error encountered

Refund requests must be submitted within a reasonable time after the transaction. Requests sent beyond a certain window may be declined due to transaction limitations.

🔁 Refund Method

If your refund is approved, it will be processed back to your original payment method. Depending on your provider, it may take several business days to reflect. We do not offer refunds in the form of in-game currency or item exchanges unless otherwise stated.

🛡️ Protecting Your Account

Every hero must guard their account as fiercely as their blade. Refunds will not be issued for purchases made through shared, compromised, or unattended accounts. Keep your credentials safe and your guardianship strong.

📜 Policy Changes

As the realms of Dragon Storm Fantasy grow, this refund policy may evolve with them. Updates will appear right here. Continued use of the site means you accept the current policy and all its mystical terms.

📬 Need Help?

For assistance with purchases, technical issues, or refund eligibility, contact our support team through the official help page. Our gatekeepers are always ready to guide you through the storm.